✠ Codex of Terms ✠

Client Services Terms

Applies to custom development work

These Client Services Terms apply to website, web application, game, AI and other custom development work performed by Nexus Systems, operated by Raymond Naylor (sole trader, ABN 87 716 389 234, Australia). They are separate from the Website Terms of Use that govern general use of this website.

1. Quotes and scope

All quotes are provided in Australian dollars and are based on the project scope described by the client at the time of quoting. A quote is an estimate of the agreed scope only. Work outside that scope may require a revised quote. Nexus Systems is not currently registered for GST, so GST is not added to invoices.

2. Payment structure

• 20% commencement deposit — payable after the scope and quote are approved. This reserves development time and allows planning and design to begin.
• 30% after concept or prototype approval — payable once the initial design, concept or working prototype has been presented and approved.
• 50% before final launch or handover — payable before the completed project is deployed, published, transferred or released to the client.

Exact milestones may vary depending on project size and complexity and will be confirmed in writing before work begins. Nexus Systems may pause work where an invoice remains unpaid.

3. Delivery timeframes

For suitable projects, an initial design, concept or working prototype is normally presented within 2–5 business days of the deposit being received. Typical full delivery timeframes are approximately 1–4 weeks for standard websites and longer for larger applications, games and AI systems. All timeframes are estimates and depend on project complexity, third-party services and the speed of client feedback and asset supply. Timeframes are not guaranteed.

4. Client responsibilities

The client is responsible for supplying accurate business information, text, images, logos, branding and any accounts or credentials required, and for confirming they hold the necessary rights to all materials supplied. Delays in supplying materials or feedback will extend delivery timeframes.

5. Revisions

A reasonable number of revisions within the agreed scope is included at each review stage, as confirmed in the project scope. Additional revisions, redesigns or new features requested after approval of a stage may be quoted separately.

6. Ownership and licensing

On receipt of full payment, the client owns the final delivered project content and custom front-end work produced for them. Nexus Systems retains ownership of its own reusable components, internal tooling, frameworks and pre-existing intellectual property, and grants the client a perpetual licence to use those elements as part of the delivered project. Third-party software, fonts, images and services remain subject to their own licences. Nexus Systems may display completed work in its portfolio unless the client requests otherwise in writing.

7. Hosting, third-party services and ongoing costs

Hosting, domain names, payment processing, AI usage and other third-party services are provided by external providers and may carry their own recurring fees, which are the client's responsibility unless expressly included in the quote. Nexus Systems is not responsible for outages, pricing changes or policy changes made by third-party providers.

8. Support and maintenance

Post-launch support, maintenance, content updates and new feature work are not included unless stated in the quote, and may be arranged separately.

9. Cancellation

Either party may cancel a project in writing. Work completed up to the cancellation date remains payable, and deposits and milestone payments already made are non-refundable to the extent that work has been performed. See the Refund Policy for full details.

10. Liability

To the maximum extent permitted by law, Nexus Systems is not liable for indirect or consequential loss, loss of profit, loss of data or business interruption arising from the delivered project. Nothing in these terms excludes, restricts or modifies any consumer guarantee under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded. Where a guarantee cannot be excluded, liability is limited to re-supplying the service or paying the cost of re-supply.

11. Governing law

These Client Services Terms are governed by the laws of Queensland, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Queensland.

12. Contact

Questions about a project or these terms: contact@nexus-systems.world